Processing Time

  • Standard orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Custom or personalized hats may take 5–7 business days to process.

Shipping Methods & Costs

Method Delivery Time Cost
Standard 3–7 business days Free on orders $50+
Expedited 2–3 business days $7.99 flat fee
Overnight 1 business day $14.99 flat fee

Tracking & Delivery

  • A tracking number will be emailed to you once your order ships.
  • Orders valued at $100 or more require signature confirmation upon delivery.
  • We are not responsible for delays caused by carrier issues, weather, or incorrect shipping information provided by the customer.

Shipping Restrictions

  • We currently ship within the United States, including Alaska, Hawaii, and Puerto Rico.
  • PO Boxes and APO/FPO addresses are eligible for Standard shipping only.

Address Changes

Once an order has entered the processing stage, shipping addresses cannot be modified. Please verify your address carefully at checkout.

Lost or Damaged Packages

  • Report lost packages within 5 days of the estimated delivery date.
  • Damaged items must be reported within 7 days of delivery, with photos of the packaging and product.

International Shipping

At this time, we do not offer international shipping.

Contact Us

For shipping inquiries, email cap@trendyhat.online or call (919) 555-8765.